Contact Us

If you'd like to contact us directly, send us your details via the form below and we'll respond to you personally within 24 hours (or sooner!).

Blue Fin Building
2nd Floor 110 Southwark Street
London, SE1 0TA

Have a question? Check our FAQs

To make using everydayhero even easier for Supporters, Charities and Event partners we’ve answered some FAQs below. If you can’t find the answer you’re looking for, just send us an email via the contact form above!

Why should I register?

As you can see above, there are a lot of great benefits to registering with everydayhero. Not only can you build your own fully branded fundraising websites, but you will also gain access to new supporters through everydayhero at no extra cost! Through everydayhero, supporters can give to your cause in the way that suits them (fundraise, donate, volunteer) and see and track everything they give which makes the experience even more engaging and rewarding.

We also take care of all the administration too, which means all donations are automatically processed, reconciled and receipted and the funds deposited into your nominated bank account each fortnight.

Are there any costs involved?

The great thing about everydayhero is that registering is FREE and there are NO ongoing membership costs. The only cost of using our platform is a small 4.25% per transaction processing fee plus credit card fees of 1.6% for Visa and Mastercard and American Express (2.8%). So what are you waiting for?

What do I have to do to register as a charity member?

Registering is a quick and simple process that will require you to fill out our online registration form, enter information about your organisation and provide financial details so we know where to deposit the funds raised/given to your cause.

Can I start receiving funds right away?

Once you’ve completed our online registration form, our compliance team will process the information you’ve provided within 1 business day.

As soon as your charity is approved, you can a start encouraging your supporters to give to your cause through everydayhero or build your own fundraising website for a campaign or event.

How is everydayhero different to other consumer giving websites?

everydayhero is not just a new way for your supporters to fundraise, but instead a new way to give. Because all too often, the problem with trying to make a difference to the world, is not knowing whether you are making a difference, or how much of one.

You can learn more about how everydayhero is different by watching this video.

What is everydayhero and where can I learn more?

everydayhero is as a low-cost user-friendly Blackbaud platform that helps you build your own fundraising websites. It requires no ‘developer’ skills, and has a simple, easy-to-use content management system which puts you in full control of your fundraising websites and can be used by all members of your fundraising team. You can read more about everydayhero and it’s modules, watch video tutorials and see case studies at heroix.co.uk.

Charity FAQs